Privacy Policy

Effective Date: July 2026

At Mega Gym Inc., your privacy matters to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create a membership, use the Mega Gym + mobile app, purchase products or services, or otherwise interact with us.

By using our website, mobile app, or services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Mega Gym, we may collect information including:

  • Name
  • Date of birth
  • Mailing address
  • Email address
  • Phone number
  • Emergency contact information
  • Membership information
  • Purchase history
  • Payment information (processed securely through our third-party payment providers)
  • Club check-in activity
  • Class, Kids Club, and amenity reservations
  • Mobile app usage information
  • Device information necessary to support app functionality
  • Location information, such as approximate or precise device location, when you grant the Mega Gym + mobile app permission to access it

How We Use Your Information

We use your information to provide and improve your experience at Mega Gym. This may include:

  • Creating and managing your membership
  • Processing membership dues and purchases
  • Providing access to the Mega Gym Fitness mobile app
  • Verifying member identity and facility access
  • Managing reservations, appointments, and amenities
  • Communicating important account, billing, and facility updates
  • Sending promotional emails, text messages, and special offers (you may opt out at any time)
  • Improving our facilities, programs, and member experience
  • Maintaining the safety and security of our facilities
  • Complying with applicable laws and regulations

How We Share Your Information

Mega Gym does not sell your personal information.

We may share limited information with trusted third-party service providers who assist us in operating our business, including:

  • Membership management software
  • Payment processing services
  • Mobile application services
  • Email and text communication platforms
  • Website hosting providers
  • Analytics and security services
  • Providing location-based app functionality, including identifying nearby Mega Gym locations and supporting club-related features

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards to protect your information.

Data Security

Mega Gym takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While no method of electronic storage or transmission is completely secure, we continually work with trusted technology partners to help safeguard your information.

Location Information

With your permission, the Mega Gym + mobile app may access your device’s approximate or precise location to provide location-based app functionality, such as identifying nearby Mega Gym locations and supporting club-related features.

 

Location information is accessed only when permitted through your device settings. Mega Gym does not sell location information or use it for third-party advertising. Location information may be processed by our mobile application and technology service providers only as necessary to provide and support these app features.

 

You may deny or revoke location access at any time through your device’s permission settings. Certain location-based features may not function properly if location access is disabled.

Data Retention

We retain personal information only as long as necessary to:

  • Maintain membership records
  • Provide requested services
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce our membership agreements

When personal information is no longer required, it is securely deleted or disposed of in accordance with applicable laws and business practices.

Your Privacy Choices

You may:

  • Update your personal information by contacting Mega Gym.
  • Opt out of promotional emails by clicking the unsubscribe link included in those emails.
  • Opt out of promotional text messages by following the instructions provided in those messages.
  • Request information regarding the personal data we maintain about you, subject to applicable law.
  • Manage or disable the Mega Gym + mobile app’s access to your device location through your mobile device’s permission settings.

Please note that even if you opt out of marketing communications, we may still contact you regarding important account information, billing notices, facility updates, safety notifications, or other membership-related communications.

Children’s Privacy

Members under the age of 18 must have a parent or legal guardian complete the required membership documents and provide consent where applicable.

Changes to This Privacy Policy

As Mega Gym continues to grow and enhance our services, this Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Mega Gym Benton

244 US HWY 68 E
Benton, KY 42025

Phone: (270) 252-0400

Email: [email protected]

Website: www.megagymfitness.com